First, double-check the product details: name, dosage, and quantity. A slight difference can significantly impact price. Make sure the information on the Walgreens website matches the product you’re looking for.
Next, verify your location. Walgreens prices can vary by store. Use the store locator on their website to confirm the price for your specific location. Consider using the Walgreens app; it often provides the most accurate local pricing.
Using Walgreens’ Resources
The Walgreens website has a dedicated price-checking tool. Input the product’s information accurately for the best results. If the discrepancy persists, use the online chat or call their customer service hotline. They can investigate the pricing issue and potentially offer solutions.
Addressing the Discrepancy
If you’ve found a price difference between the advertised price and the price at checkout, present the website price or app screenshot to the pharmacist or cashier. They can usually adjust the price. Retain your receipt as proof of purchase, in case further action is required.
Contacting Customer Service
If you cannot resolve the issue in-store, contact Walgreens customer service directly. Be prepared to provide details such as the product, date, time, location and any supporting evidence like screenshots or photos.
Alternative Solutions
If you’re frequently encountering price discrepancies, consider using a price comparison website before purchasing. This will help you understand the broader market price and ensure you’re getting a good deal.
