Emails marked as spam despite legitimate content? Check your sender reputation. Low scores can trigger spam filters. Verify your SPF, DKIM, and DMARC records are correctly configured and published. Regularly review and adjust your email authentication settings. Consider adding a trusted sender list to whitelist important contacts.
Experiencing email delivery delays? First, examine your email volume; sudden spikes may cause delays. Next, ensure your DNS records are correctly propagating. Finally, if problems persist, contact Cloudflare support directly – providing specific details including error messages – for assistance.
Difficulty accessing the Cloudflare Email Security dashboard? Confirm you are using the correct credentials. Check browser compatibility; older browsers may not fully support Cloudflare’s interface. Clearing your browser cache and cookies often resolves login issues. If problems continue, reset your password via the Cloudflare login page.
Seeing “Bounce” or “Delivery Failure” notifications? Identify the specific error messages associated with these bounces. Common causes include incorrect email addresses, full mailboxes, and recipient server issues. Thoroughly review recipient information and contact support for assistance with server-side problems.
Missing email features after integration? Review your Cloudflare Email Security settings; some features may require explicit enabling. Verify compatibility between your existing email infrastructure and Cloudflare’s service. Consult Cloudflare’s documentation for step-by-step configuration guidance and feature specifics.
Unwanted emails still bypassing filters? Fine-tune your spam settings. Experiment with different filter levels and thresholds. Regularly review and update your email rules to reflect changing patterns of spam and phishing attacks. Contact Cloudflare to request advanced filtering options if necessary.
